Who doesn’t know the proud question asked by a manufacturer of herbal sweets? Being the originator of something new is, without a doubt, a cause for pride. However, with eGovernment, the time for innovation is past. And before anyone gets … Continue reading

Just like administration, corporate working methods are subject to constant change. At a time when all processes were based on paper documentation alone, one could rely on the same proven methods for decades. In today’s world, constant technological change has … Continue reading

The current discussion related to eGovernment and participation is deteriorating continuously, as it focuses on the present primary use of social media: a “Like” or short Tweet with a maximum 140 characters. However, the much spoken of and desired participation … Continue reading

As current cloud, mobile and social trends show, users are facing significant changes in information technology. The classic desktop era, which began its success story in 1995, has for some time now been stagnating. For several years sales figures have … Continue reading

Let me start by limiting the scope of my topic. This first paragraph actually elaborates and explains the headline which, apparently, should not go on forever. 1. This article deals exclusively with the accessibility of software programmes and web services. … Continue reading

Based on current statements by leading analysts and market researchers, the dominant trends in the coming years are called Cloud, Mobile, Social Networks and Big Data. Many CIOs will continue to regard these trends as mere prognoses. However, a second … Continue reading

This article provides information on user-friendliness, or accessibility, for users with a broad range of skills, i.e. for people with the widest range of physical, sensory and cognitive abilities, including those who are temporarily disabled, and the elderly. I am … Continue reading

Nearly everyone in a responsible position will agree that companies and public institutions must place increasing emphasis on data security. However, I would like to challenge the sense of how this is currently enacted in regard to mobile access.   … Continue reading

It is a commonly held opinion in public administrations that the only way of ensuring satisfaction for citizens and corporations with e-Government is by making major organizational and technical investments.  In numerous projects, however, despite large investments, this satisfaction was … Continue reading

Even without management attention, one or the other project may have been completed successfully, achieving its set objectives, during the past few years. However, with projects of strategic importance to an organization, those are the lucky exceptions.